Landlord / Tenant Disputes

The most common reason for disputes between landlords and tenants usually relates to poor levels of cleanliness when properties are handed back. Sometimes even with the greatest effort the inventory will fall short of the mark. This then impacts the tenant as the deposit will be withheld until the problems are resolved and can sometimes lead to additional charges on the rent to cover the period that it takes.
The landlord will then legally have the right to make deductions which can have a devastating effect on a tenant from not having the funds to put a deposit or pay rent at a new rental property or having to borrow to make up the shortfall or even worse becoming homeless.
Either way its disruptive to both parties and can often lead to lengthy arbitration with the DPS or even legal action. That’s why tenants need to pay close attention to the tenancy agreement and the attached photographic inventory. These documents carefully outline what’s expected from both parties, however these are surprisingly disregarded until an issue arises by which time its often too late to avoid the expense of charges and fees.
Saints CPM work closely with landlords, Estate Agents, Inventory Clerks and Tenants so we’re fully knowledgeable in these matters and are often drawn in to resolve these matters on behalf of either party.
Our advice to tenants is read all the documents related to your tenancy from the outset (including the clauses in small print), and make sure you can find it easily, as not knowing is not a defence when you’ve already signed and accepted the terms. Allocate funds for not just moving, but also have a budget for any cleaning and repairs.
Unless you’ve cleaned in a professional capacity, instruct a reputable cleaning company that is capable of meeting all of the requirements and get them to guarantee their work.
The other area where disputes arise are when damages are made to furniture or the fabric of the property walls, doors, fittings, carpets etc. In this instance it is likely that the entire deposit can get swallowed up. Therefore its probably cheaper to take out a home insurance policy which covers accidental damage. I have worked in student properties where a house party has lead to an entire kitchen being destroyed during a drunken episode of laddish behaviour.
We’re fully aware of the pitfalls tenants can face and so devised a rental maintenance plan for tenants. The plan works similar to an insurance policy, and is an affordable way to budget for handover and will eleviate that pressure which can be very stressful on top of moving home.
We have affordable packages which can be paid monthly, to cover different levels of cleaning and will ensure you get a smooth check out and a prompt return of your deposit. If you want a professional company to handle your End of Tenancy Deep Clean, we’re best placed to deliver that, as we cover all of the aspects which include General Cleaning, Windows, Carpets, Upholstery and Ovens. Click to find a package that suits your needs and sit-back and relax.